FREQUENTLEY ASKED QUESTIONS
Frequently Asked Questions
The chart below breaks down every required fee and deposit, including both one-time and recurring monthly fees.
| Fee or Deposit | Cost |
|---|---|
| Late Fee | 10.0% of rent |
| Pet Rent | $15.00 / pet / month |
| NSF Fee | $35 |
| Application Fee | $25.00 / applicant at application submission |
| Pet Fee | $300.00 / pet at move in |
| Administrative Fee | $150.00 at move in |
| Reletting Fee | 85% of rent |
| Replacement Key Fee | $15.00 per replacement key |
| Replacement Mail Key Fee | $10.00 per replacement mail key |
| Rekeying Fee | $5.00 for rekeying |
| Utility Admin Fee | $3.00 / month |
| Pest Control Fee | $6.00 / month |
| Trash Fee | $12.00 / month |
| Building & Facilities Fee (BFF) | $14.00 / month |
| MTM Fee | $200.00 / month |
Living in Northeast Dallas generally involves convenient access to nearby commercial areas, employment centers, and outdoor recreation.
The area is positioned near I 30 and US 75, allowing residents to travel throughout Dallas and to surrounding neighborhoods. Local streets connect residential communities with shopping centers, schools, and service providers.
Residents often enjoy nearby outdoor destinations such as White Rock Lake Park, along with attractions like the Dallas Arboretum, offering walking trails, green space, and waterfront views.
Everyday errands are supported by grocery stores, retail centers, and local businesses throughout the area.
Northeast Dallas is characterized by its proximity to both urban amenities and outdoor recreation.
Located near White Rock Lake and major transportation routes, the area provides access to parks, schools, and employment centers across the city.
Its location offers a balance between residential living and access to downtown Dallas, along with nearby cultural and recreational destinations.
There are several things to do in Northeast Dallas, with a mix of outdoor recreation, entertainment, and cultural attractions.
Residents often visit the Dallas Arboretum and Botanical Garden or spend time outdoors at White Rock Lake Park, which offers trails, water access, and scenic views.
Additional attractions such as the Dallas Zoo and recreation centers provide options for family activities and entertainment.
Northeast Dallas is located near a variety of parks, restaurants, and attractions.
Nearby destinations include White Rock Lake Park, the Dallas Arboretum, and local recreation areas.
Dining and retail options are available throughout the surrounding neighborhoods, while access to major roadways makes it easy to reach additional restaurants, shopping centers, and entertainment venues across Dallas.
Northeast Dallas is positioned within commuting distance of several major employment centers.
Employers accessible from the area include Texas Instruments, Southwest Airlines, and UT Southwestern Medical Center, along with additional businesses across Dallas.
Access to major highways allows residents to commute efficiently to job centers throughout the metro area.
The commute from Northeast Dallas to downtown Dallas typically involves traveling along Interstate 30, US 75 (Central Expressway), and connecting roadways.
These routes connect residential neighborhoods with central Dallas, providing access to downtown offices, healthcare facilities, and business districts. Commuters often travel along these major corridors to reach the city center.
Commute times vary depending on traffic conditions and the specific destination.
Transportation options in Northeast Dallas include access to major highways and local transit services.
Roadways such as I 30 and US 75 connect the area to surrounding parts of Dallas and nearby communities. Public transportation options, including local bus and rail services, are available throughout the city.
Residents may also use rideshare services for daily travel.
Apartment rental costs in Northeast Dallas vary depending on factors such as floor plan, building age, and included amenities.
Communities like Finley offer features such as faux hardwood flooring, private patios or balconies, and washer/dryer connections, along with spacious layouts.
Pricing may be influenced by proximity to major roadways, outdoor attractions, and employment centers. Renters typically compare multiple communities when evaluating availability and cost.
Community amenities include a swimming pool, playground, picnic tables and barbecue grilling stations, Wi-Fi in common areas, an on-site clothes care facility, a secure resident portal, and flexible rent payments through FLEX. Inside, homes offer wood-style plank flooring, walk-in closets, resurfaced countertops, brushed nickel hardware, and a multi-cycle dishwasher, with select homes adding patios, fireplaces, washer and dryer connections, black appliance packages, and two-inch wood-style blinds.
Yes — The Finley is a pet-friendly community welcoming cats and dogs, with a limit of two pets per apartment home. A one-time, non-refundable pet fee of $300 per pet, monthly pet rent of $15 per pet, and a $20 annual per-pet PetScreening fee apply (see the fee table above). Every resident completes an Animal/Pet Screening profile through PetScreening; no-pet and assistance-animal profiles are free. Breed restrictions apply, and approved Emotional Support and Service Animals are not pets — they are exempt from pet fees, pet rent, and breed restrictions. See our pet policy page for full details.
Residents are responsible for all utilities. Contact the leasing office for a full utility breakdown and help with setup or transfer before your move-in date.
Yes. Residents can pay rent online anytime through our secure resident portal, accessible from any device. The Finley also partners with FLEX for flexible payment schedules that let you align rent with your pay periods. New residents receive portal login details at move-in, and you can make one-time payments or set up recurring monthly payments.
All applications are subject to our standard rental criteria, including income and credit verification and a background check. The complete qualifying criteria are available from the leasing office and are presented within the online application before you submit, so you can review the full requirements before completing and paying for your application.
You can apply online through our website or in the leasing office. Each adult applicant completes a separate application, pays the application fee, and provides identification and income verification. Once submitted, our team reviews your application and follows up quickly to keep your move on track.
Applicants are typically asked to provide a government-issued photo ID and proof of income, such as recent pay stubs or an offer letter. The online application lists everything required, and the leasing office is glad to answer questions about acceptable documentation before you apply.
Most applications are processed within a few business days. Timing can vary based on how quickly verification and supporting documents come back, so submitting everything up front helps speed things along. Our team will contact you as soon as a decision is made.
Our standard lease term is 12 months, with other lease lengths available based on current availability. Contact the leasing office to discuss the term that best fits your plans.
Month-to-month options may be available after your initial lease term. Ask the leasing office about current options and pricing when you apply or renew.
Parking is available for residents at The Finley. Contact the leasing office for parking options tied to your floor plan.
Residents can submit a maintenance request anytime through the online resident portal, or by contacting the leasing office. Our maintenance team responds promptly, and urgent or emergency requests are prioritized.
We would love to show you around. Schedule a guided, in-person tour online or by phone, then meet our leasing team five minutes before your appointment at the leasing office. A leasing professional will walk you through available homes and the community. Relocating from out of town? We are glad to answer questions by phone before you arrive.
Our leasing office is open Monday through Friday from 9:00 AM to 6:00 PM. [CONFIRM: Saturday hours — the website footer shows Saturday closed while the tour page and listings show Saturday 10:00 AM to 5:00 PM]. Walk-ins are welcome, and tours can be scheduled in advance for a time that fits your day.
Our leasing office is open Monday through Friday from 9:00 AM to 6:00 PM. [CONFIRM: Saturday hours — the website footer shows Saturday closed while the tour page and listings show Saturday 10:00 AM to 5:00 PM]. Walk-ins are welcome, and tours can be scheduled in advance for a time that fits your day.
Our leasing office is open Monday through Friday from 9:00 AM to 6:00 PM and Saturday 10:00 AM to 5:00 PM. Walk-ins are welcome, and tours can be scheduled in advance for a time that fits your day.
East Dallas puts outdoor recreation and city access side by side. The Finley is minutes from White Rock Lake Park’s trails and waterfront and the Dallas Arboretum and Botanical Garden, with shopping and dining at nearby centers including Samuel Village and Town East Mall. Quick access to I-30 and US-75, plus DART bus and rail service, connects residents to downtown Dallas, Fair Park, major hospitals, and employers across the metro.
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